Award-Winning Service and Commitment
Our business is providing utility service, and we are naturally proud of winning awards for plant operations or other technical aspects of delivering utilities.
We are just as proud, however, of awards KUB or our employees win for supporting our community or helping protect our environment.
Below are examples of awards that show our commitment to excellent operations and customer service and to making our community a better place to live and work.
2009
The National Association of Clean Water Agencies (NACWA) recognized all four KUB wastewater treatment plants with Peak Performance Awards in July 2009 for outstanding permit compliance in 2008. The four plants undergo a combined total of 18,376 compliance checks each year, with each failed check a violation. Loves Creek was the first KUB plant to win a Platinum Award for having no violations in the past five years. The Fourth Creek and Eastbridge plants each won a Gold Award for having no violations in 2008. Kuwahee received a Silver Award for having only one violation in 2008.
The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.
KUB received two awards from the Tennessee Safety & Health Council:
• Industrial Safety Merit Award for maintaining an incidence rate below the National Safety Council average. We have won this award in consecutive years since 2005.
• Outstanding Safety Program Award in the large company category (more than 1,000,000 hours worked per year) for our safety program and overall improvements in safety.
KUB's Capacity Assurance Program (CAP) Information Management System won an Engineering Excellence Award from the American Council of Engineering Companies of Tennessee. The CAP is part of efforts to improve the wastewater system and ensure that the system has sufficient capacity for new connections.
2008
KUB's PACE 10 wastewater system improvement program won the Kentucky-Tennessee Water Environment Association Outstanding Overflow Abatement Award for efforts to improve the quality of waterways by controlling wet weather sewer overflows.
KUB received Operational Excellence Awards from Kentucky-Tennessee Water Environment Association for all four of its wastewater treatment plants.
KUB's Cross Connection Control Program received an award from the Tennessee Backflow Prevention Association for the quality of its program to help protect the public water supply and meet regulatory requirements.
The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.
2007
The National Association of Clean Water Agencies (NACWA) presented Gold Awards to KUB's Eastbridge Wastewater Treatment Plant and Loves Creek Wastewater Treatment Plant for consistently meeting all National Pollutant Discharge Elimination System (NPDES) permit limits during 2006. KUB's Fourth Creek Wastewater Treatment Plant received a Silver Award from NACWA for its compliance record in 2006.
The Knoxville-Knox County Community Action Committee recognized KUB for support of HVAC installations to help elderly and disabled customers during the heat wave of 2007.
TVA presented KUB with performance awards for the Green Power Switch® Program and the energy right Heat Pump Program. KUB had the highest number of Green Power blocks sold and the second highest number of heat pumps installed among TVA distributors. Green Power Switch® is a voluntary renewable energy program. The energy right Residential Program promotes energy efficiency with manufacturers, dealers, developers, and consumers.
KUB earned the American Gas Association’s award for safety.
The National Association of Clean Water Agencies (NACWA) presented Gold Awards to KUB's Fourth Creek Wastewater Treatment Plant and Loves Creek Wastewater Treatment Plant for consistently meeting all National Pollutant Discharge Elimination System (NPDES) permit limits during 2005. KUB's Eastbridge Wastewater Treatment Plant received a Silver Award from NACWA for its compliance record in 2005.
2005
KUB was recognized by the American Water Works Association (AWWA) for its commitment to improving water quality beyond current regulatory requirements and received the Partnership for Safe Water's Five-Year Director's Award.
2004
Knoxville Advertising Federation Bronze Citation of Excellence for Living Clean & Green full color insert.
Apex Publication Excellence Award for Web and Intranet Sites - Most Improved.
Kentucky/Tennessee Section of the American Water Works Association (AWWA) Public Information Award for H2O to Go campaign.
2003
AGA Gas Safety Award presented to American Gas Association (AGA) member companies that earned Accident Prevention Certificates.
2002
KUB's Forks of the River and Mark B. Whitaker Water plants each received perfect scores following 2002 inspections by the Tennessee Department of Environment and Conservation.
National Conference for Community and Justice 2002 Brotherhood/Sisterhood Award. [Presented to employee Henrietta Grant.]
Juvenile Diabetes Research Foundation Bronze Achievement Award.
Convenant Health's Platinum Award Senior Advocate Award [presented to employee Jeannie Fox.]
2001
First Place, AWWA Ky-Tn Section Consumer Confidence Report for Large Utilities.
Green Power Leadership Award, Southern Alliance For Clean Energy.
Green Power Beacon Award (Honorable Mention), U.S. Environmental Protection Agency and the Department of Energy.
Distinguished Service Award from the Association for Volunteer Administration.
American Public Power Association’s Community Service Award for employees’ volunteer activities.
Partnership for Safe Water Directors’ Certificate of Recognition.
Presidential Points of Light Community Service Award.
First Place, American Water Works Association (AWWA) KY-TN Section Consumer Confidence Report for Large Utilities.
Association of Metropolitan Sewerage Agencies (AMSA) Silver Award for Kuwahee, Fourth Creek, and Loves Creek treatment plants.
