Property Management Plan

 

As a property owner, you may be too busy to call and transfer service back to your name every time a tenant moves out. And, those $20 transfer fees can really add up.

By participating in the Property Management Plan (PMP), you will -

• Save time and effort in transferring services
• Save money on transfer fees or connection charges
• Have access to utilities regardless of property rental status
• Eliminate concern about pipes bursting in cold weather
• Eliminate worry over whether or not you remembered to have utility services transferred back to your name

Under this plan, when a tenant issues a disconnect order, all available KUB services on the account will automatically revert to you, the landlord, eliminating inconvenient interruptions of service.

KUB then waives the transfer fee to you since this agreement is pre-authorized and results in reduced order time for us.

The utility service(s) will remain on in your name until a new tenant provides us with authorization for service or you place a disconnect order to remove service from your name.

 

Property Management Plan Process

When your tenant contacts us to discontinue service, KUB will send a letter to you noting the tenant's address and the scheduled date service is set to be discontinued. Then, when KUB reads the meter to discontinue the tenant's service, the utility service will revert to your Property Management account.

If you prefer not to receive letters of notification, you may simply opt out of the notification process by checking the appropriate box on the form.

 

Termination for Non-Payment

 

If a tenant's service is disconnected due to non-payment of a bill, the PMP for that service address is suspended and service will remain off until you notify KUB that the tenant has vacated and you provide authorization to reconnect the service in your name.

 

Three easy ways to get started today

• Fill out and return the PMP authorization by mail - download it
• Fill out and fax the PMP authorization to (865) 558-2388 - download it
• Complete the PMP authorization form online below

Need additional assistance?

For further assistance with your PMP accounts, call (865) 524-2911. Cancellation of PMP accounts must be submitted in writing by contacting KUB Customer Service, by fax to (865) 558-2388, or via U. S. mail to KUB, Attn: Customer Service, P. O. Box 59017, Knoxville, TN 37950-9017.