Residential Services

KUB offers electric, gas, water, and wastewater services to more than 420,000 customers in Knoxville, Knox County, and parts of seven surrounding counties.

Capacity, reliability, and service help KUB's electric system meet the needs of all our customers, from single families to commercial and industrial customers with electrically-intensive operations. KUB also offers a variety of gas services to accommodate the needs of all its customers, including both firm and interruptible gas rates as well as gas transportation service.

KUB's water quality consistently exceeds regulatory standards. KUB performs significantly more tests than required each year to ensure the highest standards of water quality for our customers.

KUB's PACE 10 program - Partners Acting for a Cleaner Environment - has been focused on improving Knoxville's waterways since 2004. Several replacement and rehabilitation projects have been completed and results have shown a significant decrease in sewer overflows.