Protecting Yourself Against Fraud Scams

KUB wants to keep all customers safe from scam-related thefts. Please remember we never ask for your credit card number for any reason.

We may call you to let you know about a past-due balance, but we will not ask for credit card information. If you want to use your card to pay your bill, you will be transferred to BillMatrix, our current partner taking payments on the phone and web.

Identity thieves change their tactics constantly. If anyone calls you saying they're with KUB and asks for your credit card number, get their name and a return number. Then call 865-524-2911 to verify their activities.