As a public utility, KUB's mission is about more than just pipes and wires. It's about being good stewards of vitally important community resources: customer dollars, existing utility assets, community growth, and the environment. We work to safeguard those resources and increase their value for the people of this community and generations to come.
We measure everything we do against four corporate objectives:
- Do the basics better
- Focus on customers
- Be environmentally responsible
- Serve our community's growth
KUB takes your privacy seriously. Under the Tennessee Public Records Act (Tennessee Code
Annotated, 10-7-503), however, KUB must release some customer information to Tennessee
citizens who request it. We do not, however, release Social Security numbers or financial
information. We also do not release any information on customers who bring a valid protection
document to a KUB payment center.