Plan Ahead for Power Outages

Power outages are like flat tires: You don't have them often. You don't know when one will happen. But you can take steps to be prepared.

A little advance information and planning can make power outages less inconvenient and uncomfortable. Proper planning is particularly important for your safety and that of KUB crews if you plan to use a portable generator  during a power outage.

Check out the information in this section for helpful tips and print our Quick Reference Guide for use if the power goes out and you don't have Web access.


You may also want to have an emergency kit, with items recommended by the Red Cross, ready for extended outages.


KUB and Customers Share Responsibility for Service Repairs

When service damage occurs, it's important to understand who is responsible for the repair. Click here for information on who is responsible for tree work when the electric service line is damaged. If your electric service line or equipment is damaged at the connection to your home, click here.


                     Electrical Service Repair


  Use Portable Generators Properly

  • Generators should be installed and inspected by licensed electricians. Improperly installed generators can be a safety hazard to utility workers as well as to homeowners.
  • Never connect the generator to your home's main wiring circuit. Disconnect your home from the power system before hooking up a generator. If you don't, electricity may flow backward into the power lines, endangering you, your neighbors, and the linemen who are working to restore power.
  • Locate the generator in a well ventilated area, preferably outside your home. Gasoline-powered generators can produce deadly carbon monoxide.
  • Plug appliances directly into the generator.Use extension cords if necessary, but do not exceed the recommended wattage noted on the generator.
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