KUB is excited to bring high speed fiber internet, television, and phone services to more than 210,000 customers within its electric service territory over the next seven years while it constructs its fiber network. KUB plans to connect with its first customers in fall 2022. 

Customers are now able use the Fiber Availability Finder to discover if they will be eligible for KUB fiber services during “Phase One” of construction (fall 2022 to fall 2023). Information about future deployment phases will be available on this website and KUB's social media platforms soon! 

For more information, please visit our Frequently Asked Fiber Questions web page. 

KUB plans to install its fiber optic cables wherever the electric wires are installed. This means that, in most cases, when the electric lines are underground, the fiber will be underground, and where the lines are overhead, the fiber will be overhead, as well. 

Overhead Construction:

The vast majority of KUB's fiber network will be connected to existing utility poles by KUB contractors. This work is minimally obstructive to traffic and customer property. The work does not require any digging or boring. 

Underground Construction:

In some cases, KUB and its contract crews will have to bore underneath the ground and roadways to lay the fiber. The boring process involves digging in existing rightaways, often near roads. 

KUB and its contractor will work to repair any damage caused during the construction of the fiber network and restore all impacted customer property. If customers have any questions or concerns they should call 865-524-2911.

For more information, please visit our Frequently Asked Fiber Questions web page.