Emergencies and utility outages should not be reported through this contact. If you need to
report a utility outage, please use this link or call (865)524-2911.
Additionally, messages through this contact are not regularly monitored during storm/outage events.
To speak to a Customer Service Representative call (865) 524-2911.
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Your message to KUB Customer Service has been received.
We will review it and respond,
typically before the end of our next business day. Electronic messages are managed between 8 a.m. and 5 p.m.,
on Monday through Friday.
Thank you, Customer Service Knoxville
Please reference tracking number for related correspondence.