Emergencies and utility outages should not be reported through this contact.
If you need to report a utility outage, please use this link or call (865)524-2911.
Messages through this contact are not regularly monitored during storm/outage events.
To speak to a Customer Service Representative call (865) 524-2911.
There was an error processing your customer contact form submission.
Your message to KUB Customer Service has been received. We will review it and respond,
typically before the end of our next business day. Electronic messages are managed between 8 a.m. and 5 p.m.,
on Monday through Friday. Thank you, Customer Service Knoxville
Please reference tracking number for related correspondence.
Report an Outage
Call 811 Before You Dig