Understand Your Bill
KUB’s monthly billing statement includes valuable information for customers to understand their usage and their utility costs. Customers may call 865-524-2911 with questions about their bills.
Monthly Charges
Monthly charges are broken down and include usage details for each service, which accounts for the majority of customer bills. Charges also include a basic service charge, which goes toward KUB’s investment in infrastructure maintenance and improvements to ensure continued reliability.
Usage History
Customers can compare their monthly usage for each service compared to the last month’s bill and compared to last year’s bill. Detailed usage information is also available online and on KUB’s mobile app.
Monthly KUB BILL:
Connect to Savings
From home improvements rebates to energy saving tips, KUB is committed to helping customers connect to savings.
Learn MoreBill Payment Options
KUB offers various ways for customers to pay their bill, including automatic bank drafts, self-service kiosks, and more!
Learn MoreBill Payment Assistance
Learn about ways KUB and partner assistance agencies may be able to provide bill payment assistance.
Learn More