Frustrated with slow internet and long customer service wait times? If you're in Knoxville, you're not alone. Over 30,000 local residents have switched to KUB Fiber, the locally owned fiber internet provider offering fast, reliable speeds and responsive support.
Here are four powerful reasons why over 30,000 local residents prefer KUB Fiber, and be sure to share this article with friends and family who may be stuck overpaying for subpar service from another provider!
1. Local Support From People Who Know Knoxville
Our top priority is providing superior customer service. With KUB Fiber, you'll experience the personal touch of our friendly and responsive agents, all of whom are local residents like yourself. Unlike the big companies, we ensure you get a human being quickly, avoiding complicated phone trees and long hold times.
With KUB Fiber, you'll quickly speak to a neighbor who truly cares. Call 865-524-2911 to speak with one right now!
2. Built for Knoxville, Backed by Local Experts
At KUB, our commitment to thoughtful internet infrastructure runs deep, because so do our roots. As proud members of the Knoxville community, we take special care in how we build and maintain. We're not just service providers — we're neighbors.
From chatting with neighbors who step outside to ensuring every site is cleaned up after we're done, our crews treat each block like it's their own. And if we ever get it wrong, we are quick to make it right. If you have questions about construction in your area, don't hesitate to reach out to customer service at 865-524-2911. Learn more about fiber construction work here.
3. A Not-for-Profit Provider That Invests in Knoxville
Like other local businesses and institutions, KUB enriches and uplifts our community as a whole. Every dollar you spend with KUB Fiber stays in East Tennessee, supporting local infrastructure and jobs across our community.
Our employees are your neighbors, benefiting from good-paying jobs and benefits that sustain their families and contribute to the local economy. In turn, our team members enjoy and shop other small businesses throughout our region.
4. Gibabit Speeds and Consistent Pricing — Without Compromise
Shopping locally doesn't mean sacrificing your internet experience. On the contrary, fiber is the pinnacle of internet technology, offering unmatched reliability and speeds that surpass those of national cable and wireless companies. KUB's fiber network utilizes sophisticated materials to deliver data at nearly the speed of light, providing download and upload speeds that can exceed 1 gigabit per second (1 gig).
Fiber's state-of-the-art technology enables robust upload speeds and "symmetrical internet," which is crucial to clear, distortion-free video conference calling, telehealth consultations, online gaming, and uploading videos and other large files without slowing down or overwhelming the internet connection. These are just a few ways our advanced fiber network enhances the community and your internet experience. Get started today at kub.org/fiber or call 865-524-2911.