KUB Community Assistance Efforts

KUB is committed to providing a good experience for every customer.

This is done through providing various ways for customers to pay their bills, but it is also achieved by taking the extra step and providing assistance programs like Round It Up for weatherization and Project Help for emergency energy needs.

See details on these programs below or view KUB's 2019 Community Relations Report for all the ways KUB is active in the community. 

KUB's 2019 Community Relations Report

See the Report

Round It Up

KUB customers can choose to round their bills up to the next dollar through the Round It Up program. More than 1,700 homes have been weatherized through RIU, TVA's Knoxville Extreme Energy Makeover and Home Uplift funds.

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Project Help

Project Help is an emergency energy-assistance program that provides heat in the winter and cooling in the summer for those in need.

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Billing Options

KUB offers various ways to pay bills, as well as resources to help, including customer counselors and the Levelized Billing Program to keep cost more consistent year round.

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