KUB is committed to providing high-speed KUB Fiber internet services to its customers. As part of this commitment, KUB's ConnectED program provides financial assistance to student households in need, with funding from the City of Knoxville and Knox County.

ConnectED provides $80 monthly for free KUB Fiber one Gigabit symmetrical internet service, managed router services including in-home Wi-Fi router, and enhanced services for eligible families. 

Eligible families must: 

  1. Live within KUB’s electric service territory, within the City of Knoxville or Knox County.
  2. Have KUB Fiber internet service available at their address. Check to see if your address is currently serviceable by KUB Fiber using the KUB Fiber availability tool.
  3. Meet program income requirements and be enrolled in a program that qualifies. Income requirements are currently at or below 200% of federal poverty guidelines.
  4. Have a child enrolled in grades K- 12 in a public Knox County School.

ConnectED applicants will be asked to share the following as part of their application: 

  • Contact information (phone number and/or email address)
  • KUB service address
  • Proof of school enrollment
    • Aspen portal, current student grade report, current student transcript, or letter on official school letterhead
    • Document must include student name and address where student resides and must match address where internet service will be
  • Proof of income eligibility
    • Provide approval for SNAP, Medicaid, SSI, WIC, Federal Housing Assistance, LIHEAP, etc. 
    • Document must include applicant name and address where internet service will be provided

Apply for ConnectED