KUB values its customers' privacy and strictly adheres to local, state, and federal regulations. Use the links below to access information about KUB Fiber's procedures and policies.

Document Title

Date Published 

Date Updated

Acceptable Use Policy

3/31/2022

 

Agreement for Commercial Fiber Optic Services

3/31/2022

 

Agreement for Residential Fiber Optic Services

3/31/2022

 

Privacy Policy

3/31/2022

 

DMCA Copyright Infringement Policy

6/1/2022

5/4/2023

Customer Proprietary Network Information (CPNI) Policy

6/1/2022

 

FCC Disability Rights Policy

6/1/2022

 

Filing a Complaint with the FCC

6/1/2022  

Filing a Complaint with KUB

6/1/2022  

Filing a Complaint with the Tennessee Public Utilities Commission

6/1/2022  

FCC Do Not Call List

6/1/2022  

Spoofing and Caller ID Scams

6/1/2022  

Call Blocking Tools and Resources

6/1/2022  

FCC Consumer Guide for People with Disabilities

6/1/2022  

Telecommunications Relay Service (711)

6/1/2022  

Video Relay Services

6/1/2022  

Closed Captioning

6/1/2022  

National Deaf Blind Equipment Distribution Program

6/1/2022  

CALEA Policy 

10/5/2023  

Phone Battery Back Up Policy

10/6/2023  

TN Do Not Call List

11/17/2023