Static IP FAQs
What is an IP address?
An IP address is a unique string of characters that identifies each computer using the Internet Protocol to communicate over a network. Devices on the internet use IP addresses to locate and talk to each other, much the same way we use phone numbers or e-mail addresses to talk to or send electronic messages to specific people.
Why would I need a static IP address?
People purchase static IP addresses when they don't want their public IP address to change. You may want to consider a static IP address if you:
Have a server on your network that requires external access (e-mail, FTP, web)
Run a service or application that requires external access (security system, video or audio services)
Don't want your IP address to change for any other reason (VPN, IP-PBX)
How do I get a static IP address, and what does it cost?
KUB Fiber residential customers are eligible to purchase static IP addresses for $10 each. Please contact our call center at 865-524-2911 if you would like to order one.
Can I keep a purchased static IP address if I change service (upgrade on downgrade speed) or move locations?
Yes, if you are still within a KUB Fiber serviceable location, you can keep your purchased static IP address.
If you have more questions about static IP address, please contact a customer service representative at 865-524-2911, 7am-9pm Monday - Saturday.