Other Payment Options

Pay Your Bill By Phone

KUB uses a third-party vendor to process debit and credit card payments at no cost to you. Pay by phone using KUB’s automated system. Call 865-524-2911, and follow the prompts to make a payment. Please have your KUB account number available.

Bank Payments

Many area banks accept KUB payments as a courtesy to their customers. Check with your financial institution to see if it accepts KUB payments. Please note: Check cashing companies are not authorized by KUB to accept payments.

To pay your KUB bill at your bank, you must:

1. Present your current KUB bill to the teller.
2. Make your payment for the full balance.
3. Pay on or before the due date on the bill.

Bank tellers are not authorized to accept payments for accounts with a Final Notice or partial payments. Please allow 5 business days for your payment to be applied when paying at an area bank.

KUB Payment Mailing Address

KUB includes a blue return envelope in your monthly statement for your convenience. However, if you cannot locate your envelope, you may mail your check or money order to KUB at:

P. O. Box 59029
Knoxville, TN 37950-9029

Please include your account number on your check or money order to ensure accurate processing of your payment.