KUB’s monthly billing statement includes valuable information for customers to understand their usage and their utility costs. Customers may call 865-524-2911 with questions about their bills.

KUB Bill Explained

Monthly Charges

Monthly charges are broken down and include usage details for each service, which accounts for the majority of customer bills. Charges also include a basic service charge, which goes toward KUB’s investment in infrastructure maintenance and improvements to ensure continued reliability.

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Usage History

Customers can compare their monthly usage for each service compared to the last month’s bill and compared to last year’s bill. Detailed usage information is also available online and on KUB’s mobile app.