Thank you for your interest in helping your neighbors stay warm this winter. To donate online at this time, KUB customers can make a recurring monthly pledge by using the form below or make a one-time donation by following the instructions at the bottom of the page.

Remember: KUB will add the pledge amount you enter below to your bill each month, unless you cancel your pledge.

One-Time Donation Instructions

  • Log in to your KUB account, which will take you to the My Account page. You will need to register if you have not already set up a user name and password.
  • Choose Payment Options.
  • Choose One-Time Bank Draft. [*AutoPay customers please see note below.] If you are not already set up for bank drafts (SelectPay), you will need to provide your bank account information.
  • Click on the box at the bottom of the page that says "Add a one-time Project Help donation," then enter your donation amount. Your donation will be drafted from your bank account.

*Note: The One-Time Bank Draft option is not available if you have your KUB bill automatically drafted from your bank account with AutoPay. AutoPay customers can still make a monthly pledge using the form above or may make a one-time donation at a KUB payment kiosk. (The kiosk provider does not charge a use fee for donations.)

Please fill out the information below to set up your recurring monthly pledge:

If you would like to mail a one-time donation to Project Help, you can use the form on the back of your bill, or simply send a check to:

Project Help
P.O. Box 59017
Knoxville, TN 37950-9017

Thank you.

Please reference tracking number UNKNOWN for related correspondence.

An error occurred. Please contact a Customer Service Representative at Contact Us or by calling 865-524-2911.

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