Our business is providing utility service, and we are naturally proud of winning awards for plant operations or other technical aspects of delivering utilities.

We are just as proud, however, of awards KUB or our employees win for supporting our community or helping protect our environment.

Below are examples of awards that show our commitment to excellent operations and customer service and to making our community a better place to live and work.

2016

KUB maintains its Diamond recognition in the APPA Reliable Public Power Provider (RP3) program. In 2015, The American Public Power Association (APPA) recognized KUB through its Reliable Public Power Provider (RP3) program as a utility that demonstrated high proficiency in reliability, safety, workforce development, and system improvement. Criteria within each of those four RP3 areas are based on sound business practices and recognized industry leading practices. KUB achieved Diamond recognition, the highest level of the program, with its first application.

KUB's Water System earned a perfect score of 100 percent (599 of a possible 599 points) in a survey the Tennessee Department of Environment and Conservation (TDEC) conducted in September.

KUB earned Utility of the Future Today (UOTFT) recognition for its advancements in areas like beneficial biosolids reuse, community partnering and engagement, and energy generation and recovery. UOTFT is a partnership between the National Association of Clean Water Agencies, the Water Environment Federation, the Water Environment Research Foundation, and WateReuse. The U.S. Environmental Protection Agency also supports UOTFT.

Southern Gas Association's Community Service Award (Second Place) for TeenWork.

American Gas Association's Safety Award: Industry Leader in Accident Prevention

TVA 2015 Top Performer Award, presented June 15, 2016, for efforts to promote renewable energy and efficiency

Miller's Building Received ENERGY STAR Certification

National Association of Clean Water Agencies (NACWA) and
Kentucky-Tennessee Water Environment Association Performance Awards:

Eastbridge Wastewater Treatment Plant: NACWA Platinum 10 and WEA Operational Excellence [Eastbridge first qualified for Platinum (no violations for 5 successive years) in 2010 and has remained violation free ever since.]
Loves Creek: NACWA Gold, WEA Operational Excellence
Kuwahee: NACWA Gold, WEA Operational Excellence
Fourth Creek: NACWA Silver, WEA Operational Excellence

2015

The American Public Power Association (APPA) recognized KUB through its Reliable Public Power Provider (RP3) program as a utility that demonstrates high proficiency in reliability, safety, workforce development, and system improvement. Criteria within each of those four RP3 areas are based on sound business practices and recognized industry leading practices.KUB achieved Diamond recognition, the highest level of the program, with its first application.

KUB Wastewater Plants Recognized With Peak Performance Awards
Here is a performance summary for KUB plants and awards received for 2015:

Eastbridge: 0 violations; 4,299 compliance checks; treats 0.526 million gallons a day (MGD).
NACWA Platinum 10
WEA Operational Excellence [5 or fewer violations]
Eastbridge first qualified for Platinum (no violations for 5 successive years) in 2010 and has remained violation free ever since.
Loves Creek: 0 violations; 4,439 compliance checks; 2.45 MGD.
NACWA Gold
WEA Operational Excellence
Kuwahee: 0 violations in 4,787 compliance check
28.17 MGD—three times total of other plants.
NACWA Gold, WEA Operational Excellence
Fourth Creek: 1 violation; 4,299 compliance checks;
5.16 MGD. NACWA Silver, WEA Operational Excellence

KUB Received Tree Line USA Utility Award
The Arbor Day Foundation’s national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

Government Fleet Magazine and The 100 Best Fleets in North America again recognized KUB’s fleet as one of the 100 Best Fleets for 2015. KUB first received Best Fleets Recognition in 2009, and we have been recognized each year since 2013. From 2010–2012, KUB received Honorable Mentions from 100 Best Fleets.

2014

For the Industry Leader Accident Prevention Award, KUB’s days away, restricted, or transferred (DART) incident case rate of 0.71 was below the AGA calculated industry average of 2.19. For the Safety Achievement Award, KUB’s DART rate was 4.97, well below the AGA average of 96.68. KUB has won the AGA Industry Leader Accident Prevention award seven of the last nine years, and the Safety Achievement Award two out of the last 10 years. AGA determined Industry averages from the 72 utilities that submitted to the survey.

After a third-party audit in late 2014, NBP again gave KUB’s program its highest Platinum level certification. KUB’s program, which first achieved Platinum status in December 2011, is one of only 34 nationwide and two in Tennessee to achieve NBP certification. That recognition demonstrates a high level of commitment to industry best practices and rigorous quality control.

The Kentucky–Tennessee Water Environment Association (WEA) presented KUB with an award for Beneficial Use of Biosolids in 2014. The award recognizes programs that “have demonstrated outstanding management of their biosolids treatment and disposal process, particularly with regards to beneficial reuse.” The nomination highlighted KUB’s National Biosolids Partnership Platinum certification and 100 percent land application rate of biosolids, which KUB provides free to farmers. The nutrients in KUB’s biosolids would cost the farmers about $900,000 if they had to buy fertilizer instead.

KUB Wastewater Plants Recognized With Peak Performance Awards
Here is a performance summary for KUB plants and awards received for 2014:

Eastbridge: 0 violations; 4,299 compliance checks; treats 0.526 million gallons a day (MGD)
National Association of Clean Water Agencies (NACWA) Platinum 9 Award,
Kentucky-Tennessee Water Environment Association (WEA) Operational Excellence Award
Eastbridge first achieved NACWA Platinum status, awarded for no violations in five years, in 2010. It has qualified for Platinum status each year since. With zero violations, Eastbridge also met the criteria for a WEA Operational Excellence Award.

Fourth Creek:0 violations; 4,299 compliance checks; 5.16 MGD
NACWA Gold Award, WEA Operational Excellence Award
Loves Creek: 0 violations; 4,439 compliance checks; 2.45 MGD
NACWA Gold Award, WEA Operational Excellence Award
Kuwahee: 2 violations in 4,787 compliance checks; 28.17 MGD
NACWA Silver Award [5 or fewer violations]

TVA named KUB Green Power Switch (GPS) Leader of the Year for having the highest percentage of megawatt-hours in energy sales. GPS allows homes and businesses to buy electricity produced through green sources, such as wind, solar, and landfill gas. Those renewable resources lessen our region’s dependency on coal and other fossil fuels and help our air quality.

The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

Government Fleet Magazine and The 100 Best Fleets in North America recognized KUB’s fleet as one of the 100 Best Fleets for 2014. KUB previously received Best Fleets Recognition in 2013 and 2009. From 2010–2012, KUB received Honorable Mentions from 100 Best Fleets.

At the April 16, 2015, Board meeting, TVA recognized KUB for being a top performer valley-wide in delivery of energy efficiency and renewable energy programs to customers. KUB earned awards for the following programs: Total Program Savings, In-Home Energy Evaluation, Self Energy Audit, Heat Pump, Volume Heat Pump for Manufactured Homes, EnergyRight® Solutions for Business, Green Power Switch, and Green Power Providers. TVA also recognized KUB as Leader of the Year for the highest total volume of Green Power Switch mega-watt hours sold in 2014.

2013

The AGA recognized KUB with a Safety Achievement Award for having the lowest DART (Days Away, Restricted, or Transferred) incidence rate among small-sized local distribution companies for 2012.

The American Water Works Association KY/TN Section presented a Public Information Award to KUB for external communications for the Lyon’s View Pike (LVP) Multiple Utility Upgrade Construction Project. The LVP project was a massive undertaking to upgrade natural gas, water, and wastewater mains as part of the ongoing Century II and PACE 10 programs.

The National Association of Clean Water Agencies (NACWA) recognized each of KUB’s wastewater plants for outstanding permit compliance in 2012. For the third year in a row, Eastbridge won a Platinum Award for having no violations for five years. That means Eastbridge has not had a violation since 2005. Loves Creek won its third consecutive Gold Award for having no violations. [After five years of Gold Awards, a plant achieves Platinum status.]

Kuwahee and Fourth Creek each received a Silver Award for five or fewer violations. Each plant had one violation on September 18, 2012, when the plants recorded over six inches of rainfall in a 24-hour period.

The Centers for Disease Control and Prevention (CDC) presented KUB with a Water Fluoridation Quality Award for 2011 in January 2013. The CDC commended KUB for its “consistent and professional adjustment of the water fluoride content to the optimum level for oral health.” It goes on to reference consistent, high-quality water fluoridation as a “safe and effective method to prevent tooth decay, improving the oral health of community residents of all ages.

”The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

Smart Trips, a local not-for-profit that promotes green commuting options, named KUB one of Knoxville’s Best Workplaces for Commuters.

2012

KUB won Leader of the Year and Transformer of the Year for 2011 at the TVA Green Power Switch (GPS) Awards. The Leader award was for selling the highest total volume of GPS megawatt-hours. The Transformer award recognized KUB for having the highest percentage of customers signed up for GPS.

The Tennessee Municipal Electric Power Association honored KUB and its employees with a Community Service Award for the many ways KUB supports events and programs that are good for our area and encourages and organizes employee volunteer efforts through programs like KUB Cares and TeenWork. It also recognized KUB's environmental initiatives and support of community-wide programs like Project Help and the United Way.

KUB won an Electric Utility Safety Award from the American Public Power Association. We placed third among other utilities who work 250,000 to 999,999 hours a year. In 2011, our crews—lineworkers, substation and meter technicians, and others—worked nearly 778,000 hours. Those 400-plus employees had fewer than 10 recordable injuries.

Each of KUB's four wastewater treatment plants won an award from the National Association of Clean Water Agencies (NACWA) for outstanding permit compliance in 2011. Eastbridge won a Platinum Award for having no violations for five years. This is the second year in a row that Eastbridge achieved platinum status. Kuwahee and Loves Creek each received a Gold Award for no violations in 2011. Fourth Creek (three violations) received a Silver Award for five or fewer violations in 2011.

The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

2011

All four KUB wastewater treatment plants won awards from the National Association of Clean Water Agencies (NACWA) for outstanding permit compliance in 2010. Eastbridge won a Platinum Award for having no violations for five years. Loves Creek received a Gold Award for no violations in 2010. Kuwahee and Fourth Creek both received Silver Awards for five or fewer violations in 2010. (Kuwahee had one; Fourth Creek had two.)

The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

KUB and consultant CDM received the 2011 Grand Iris Award from the American Council of Engineering Companies (ACEC) of Tennessee for the Biologically Enhanced High Rate Clarification Pilot Testing at the Kuwahee and Fourth Creek wastewater plants. In the Water and Wastewater category, KUB and consultant GS&P received a 2011 Grand Award for the Second Creek Wastewater Storage Facility project.

2010

The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

Two KUB wastewater treatment plants won awards from the Kentucky-Tennessee Water Environment Association (KY-TN WEA) for having no more than one performance violation. KUB's Eastbridge and Kuwahee plants won for no violations and one violation, respectively.

The National Association of Clean Water Agencies (NACWA) recognized three KUB wastewater plants for outstanding permit compliance in 2009. Eastbridge won a Gold Award for having no violations out of 4,000 compliance checks. Kuwahee (one violation) and Loves Creek (two violations) each won a Silver Award for having no more than five violations.

2009

The National Association of Clean Water Agencies (NACWA) recognized all four KUB wastewater treatment plants with Peak Performance Awards in July 2009 for outstanding permit compliance in 2008. The four plants undergo a combined total of 18,376 compliance checks each year, with each failed check a violation. Loves Creek was the first KUB plant to win a Platinum Award for having no violations in the past five years. The Fourth Creek and Eastbridge plants each won a Gold Award for having no violations in 2008. Kuwahee received a Silver Award for having only one violation in 2008.

The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

KUB received two awards from the Tennessee Safety & Health Council:
• Industrial Safety Merit Award for maintaining an incidence rate below the National Safety Council average. We have won this award in consecutive years since 2005.
• Outstanding Safety Program Award in the large company category (more than 1,000,000 hours worked per year) for our safety program and overall improvements in safety.

KUB's Capacity Assurance Program (CAP) Information Management System won an Engineering Excellence Award from the American Council of Engineering Companies of Tennessee. The CAP is part of efforts to improve the wastewater system and ensure that the system has sufficient capacity for new connections.

2008

KUB's PACE 10 wastewater system improvement program won the Kentucky-Tennessee Water Environment Association Outstanding Overflow Abatement Award for efforts to improve the quality of waterways by controlling wet weather sewer overflows.

KUB received Operational Excellence Awards from Kentucky-Tennessee Water Environment Association for all four of its wastewater treatment plants.

KUB's Cross Connection Control Program received an award from the Tennessee Backflow Prevention Association for the quality of its program to help protect the public water supply and meet regulatory requirements.

The Arbor Day Foundation named KUB a Tree Line USA utility. The national award recognizes utilities that show a commitment to the well being of trees through quality tree care, employee training, and consumer education about suitable tree-planting near utility lines. KUB has received this honor annually since 2001.

2007

The National Association of Clean Water Agencies (NACWA) presented Gold Awards to KUB's Eastbridge Wastewater Treatment Plant and Loves Creek Wastewater Treatment Plant for consistently meeting all National Pollutant Discharge Elimination System (NPDES) permit limits during 2006. KUB's Fourth Creek Wastewater Treatment Plant received a Silver Award from NACWA for its compliance record in 2006.

The Knoxville-Knox County Community Action Committee recognized KUB for support of HVAC installations to help elderly and disabled customers during the heat wave of 2007. 

2006

TVA presented KUB with performance awards for the Green Power Switch® Program and the energy right Heat Pump Program. KUB had the highest number of Green Power blocks sold and the second highest number of heat pumps installed among TVA distributors. Green Power Switch® is a voluntary renewable energy program. The energy right Residential Program promotes energy efficiency with manufacturers, dealers, developers, and consumers.

KUB earned the American Gas Association's award for safety.

The National Association of Clean Water Agencies (NACWA) presented Gold Awards to KUB's Fourth Creek Wastewater Treatment Plant and Loves Creek Wastewater Treatment Plant for consistently meeting all National Pollutant Discharge Elimination System (NPDES) permit limits during 2005. KUB's Eastbridge Wastewater Treatment Plant received a Silver Award from NACWA for its compliance record in 2005.

2005

KUB was recognized by the American Water Works Association (AWWA) for its commitment to improving water quality beyond current regulatory requirements and received the Partnership for Safe Water's Five-Year Director's Award.

2004

Knoxville Advertising Federation Bronze Citation of Excellence for Living Clean & Green full color insert.

Apex Publication Excellence Award for Web and Intranet Sites - Most Improved.

Kentucky/Tennessee Section of the American Water Works Association (AWWA) Public Information Award for H2O to Go campaign.

2003

AGA Gas Safety Award presented to American Gas Association (AGA) member companies that earned Accident Prevention Certificates.

2002

KUB's Forks of the River and Mark B. Whitaker Water plants each received perfect scores following 2002 inspections by the Tennessee Department of Environment and Conservation.

National Conference for Community and Justice 2002 Brotherhood/Sisterhood Award. [Presented to employee Henrietta Grant.] 

Juvenile Diabetes Research Foundation Bronze Achievement Award.

Convenant Health's Platinum Award Senior Advocate Award [presented to employee Jeannie Fox.]

2001

First Place, AWWA Ky-Tn Section Consumer Confidence Report for Large Utilities.

Green Power Leadership Award, Southern Alliance For Clean Energy.

Green Power Beacon Award (Honorable Mention), U.S. Environmental Protection Agency and the Department of Energy.

Distinguished Service Award from the Association for Volunteer Administration.

American Public Power Association's Community Service Award for employees' volunteer activities.

Partnership for Safe Water Directors' Certificate of Recognition.

Presidential Points of Light Community Service Award.

2000

First Place, American Water Works Association (AWWA) KY-TN Section Consumer Confidence Report for Large Utilities.

Association of Metropolitan Sewerage Agencies (AMSA) Silver Award for Kuwahee, Fourth Creek, and Loves Creek treatment plants.