At its heart, KUB exists to serve its customers. And KUB employees have a service mentality that carries over from the work they do every day into volunteer efforts and financial support charities. We care about our hometown – and we believe that everyone can make a difference. 


KUB connects our community through more than just pipes and wires. KUB is active in the community through partnerships, outreach events, volunteer efforts, and service projects. In partnership with the City of Knoxville and Knoxville-Knox County Community Action Committee, KUB started Round It Up (RIU) in 2015. Since then, KUB customers have donated over $2.3 million by voluntarily rounding their bills up to the next dollar. 100 percent of those funds are used to help improve the energy efficiency of homes for low-income homeowners and renters.

KUB employees are given the opportunity to participate in the communities we serve through Vol Time. Vol Time allows employees eight hours of paid time annually to participate in approved volunteer events. Through individual contributions our employees and retirees generously give back to the community through the annual United Way fundraising campaign.