At its heart, KUB exists to serve its customers. And KUB employees have a service mentality that carries over from the work they do every day into volunteer efforts and financial support charities. We care about our hometown – and we believe that everyone can make a difference.
KUB connects our community through more than just pipes and wires. KUB is active in the community through partnerships, outreach events, volunteer efforts, and service projects. In partnership with the City of Knoxville and Knoxville-Knox County Community Action Committee, KUB started Round It Up (RIU) in 2015. Since then, KUB customers have donated over $2.3 million by voluntarily rounding their bills up to the next dollar. 100 percent of those funds are used to help improve the energy efficiency of homes for low-income homeowners and renters.
KUB employees are given the opportunity to participate in the communities we serve through Vol Time. Vol Time allows employees eight hours of paid time annually to participate in approved volunteer events. Through individual contributions our employees and retirees generously give back to the community through the annual United Way fundraising campaign.
Serving the Community
Project Help is an emergency heating-assistance program that buys electricity, natural gas, propane, heating oil, wood, or coal for people who need temporary help with their heating bills. Project Help clients may have an emergency need because of job loss, illness, injury, or disability, or they may be seniors struggling with the rising cost of living.
The Knoxville-Knox County Community Action Committee (CAC) administers Project Help. KUB collects donations with customer bills and sends 100 percent of the funds to CAC.
KUB’s TeenWork Program, in partnership with Austin-East Magnet High School, helps students learn on-the-job skills and prepare for future jobs. Austin-East students who complete the program earn the opportunity to interview for a summer job at KUB or other participating business partners.
KUB Cares is an employee team that oversees our many volunteer efforts. Each year, KUB Cares works to get employees involved in volunteer activities. KUB Cares provides employees with information about volunteer opportunities and generates interest in worthwhile projects. Committee members assist with organizing and implementing KUB's many community projects, including fund-raising walks, community cleanups, the United Way campaign, and more.
Community Meeting/Speaker Requests
KUB periodically hosts community meetings to discuss major utility projects or other topics of interest to customers, like our conservation workshops to help save energy and water – and money on utility bills. When meetings are scheduled, you can find information about them and copies of handouts, etc., here.
KUB also provides speakers on a variety of utility-related topics to neighborhood associations and other local organizations. The speakers usually provide about a 20-minute PowerPoint presentation and answer questions from the audience.
Since 2007, KUB employees have contributed $2.2 million to United Way, all from individuals who voluntarily donated a few dollars each pay check and participated in fundraisers. Our past success shows that when we come together for a common cause, we can make big things happen. That held true in 2017, when employees once again exceeded the campaign goal of $210,000 by raising more than $226,000.