KUB’s Board of Commissioners has the responsibility to construct, acquire, expand, operate, manage, and control the electric, gas, water, and wastewater systems in Knoxville, Knox County, and portions of seven surrounding counties.

Each system has specific operating rules and regulations:

Electric Rules and Regulations
Electric Service Procedures

Gas Division Rules and Regulations
Gas Service Procedures

Water Divison Rules and Regulations
Water Service Procedures

Wastewater Division Rules and Regulations
Wastewater Fees and Charges